Clear offers make compelling offers 

As a coach, you have a unique skill set and passion to help others achieve their goals and transform their lives. However, have you ever wondered why some coaches thrive while others struggle to attract clients?

One crucial aspect that sets successful coaches apart is their ability to create clear offers that leave no room for ambiguity. In this blog, I delve into the importance of creating offers that precisely showcase what's in the box, the support needed, and why it plays a vital role in your coaching business.

1. Eliminate Offer Ambiguity

When potential clients are looking for a coach, they want clarity. They want to understand what they can expect from working with you and how you can help them overcome their challenges.

By creating clear offers, you make it easier for clients to connect the dots between their needs and the transformative solutions you provide.

Being crystal clear about what you offer lays the foundation for building trust, improving client engagement, and ultimately attracting more of your ideal clients.

Creating a visual map that showcases this journey is best way for your prospects to quickly take in the value you are serving. my Sparkle Frameworks® do exactly this and you can see some examples of Sparkle Frameworks® here

2. Display Tangible Value

Imagine if you were considering investing in a coaching program but couldn't find any detailed information on what it includes or the level of support provided. You'd likely hesitate, right?

(I know I did exactly this today when the 'sales page' was nothing more than testimonials and a 'book a call' link. Sorry but that's a hard no from me.)

The same applies to potential clients seeking your services. 

It is paramount to clearly outline the features, benefits, and level of support in your offers instills confidence in your expertise.

People need to feel assured that by investing in your coaching, they will receive tangible value and unwavering support during their journey.

If you are meeting once a week, let them know! If it's a group programme, let them know how many others will be inside at maximum. Share the times of the calls so they can see if they can move things round to make it work. 

Show the value, the results that come from what you serve, by sharing testimonials and feedback. 

Struggling to create clear offers? 

Attend my live "SCALE YOUR EXPERTISE BUSINESS" Workshop and get personal feedback.

Click the button above for full details.

3. Set Realistic Expectations

One of the main complaints clients may have after working with a coach is feeling like they didn't get what they expected. That they were mis-sold a programme. 

Setting unrealistic expectations or leaving important details out of your offers can lead to dissatisfaction and potential damage to your reputation.

By creating clear offers that explicitly outline what's included, you manage client expectations from the beginning. This reduces the chance of any misunderstandings and lays a solid foundation for a successful coaching relationship.

You may find, depending on the offer duration that these expectations need to be adjusted in light of new developments on the client side. Sometimes, you may need to realign the offer; switch from a group scenario to a private option - so log as you do this with a similar value equivalent, then the client will be thankful. 

Clearly note your terms and conditions at the point of sale, explicitly stating whether refunds are possible, and under what conditions if they are.  If payments are taken online, it is standard for banking charges to not be refunded if the the request to cancel is whimsical as that leaves the business owner out of pocket (as banks never return processing fees!). 

4. Enhanced Experiences

Every client is unique, with their own set of challenges, goals, and preferences. Creating clear offers allows you to communicate the specifics of your coaching packages while also providing room for customisation.

When clients can clearly see what's offered, they can better determine if it aligns with their needs. Furthermore, with a clear framework in place, you can easily tailor your program to meet each client's individual requirements, ensuring a personalised and enriching experience.

This doesn't mean you need to create multiple products, the opposite in fact. 

Setting up your business with a set of pick'n'mix products that you can package into different offer types is a very savvy way to structure your portfolio. 

The training can be identical but the way you serve the training, or the amount of support and differ in frequency and duration. Think of the client picking their own adventure, choosing the speed and service they wish to be included along the way. 

Conclusion: Clear Offers Make Compelling Offers

In the competitive world of coaching and consulting, creating clear offers is essential to thrive and attract your ideal clients. 

By eliminating ambiguity, displaying transparency, setting realistic expectations, and enhancing experiences; you establish trust, deliver value, and set the stage for successful coaching relationships.

Take the time to craft offers that not only highlight what is in the box but also showcase the exceptional support you offer. 

Remember, the clearer the offer, the more confidently your potential clients will say "yes" to the transformative journey you're ready to embark on together. 

Written by Susanna Reay, 10/12/2023

Susanna Reay is a multi award-winning coach, writer, and speaker who’s been bringing clarity, focus and structure into small businesses and entrepreneurial start-ups for over 20 years. Susanna brings a unique perspective informed by her training in design and business strategy, her life-long interest in psychology and strengths as an introverted online business builder. Her book, courses and mentoring have been the catalyst for growth for clients who’ve integrated Sparkle Frameworks® into their business. She helps the unseen be seen, heard and respected. Susanna is based in Europe, serving a global audience from her English home.

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