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What is MemberVault?

MemberVault is rapidly rising the ranks for the best course platform for coaches and consultants selling their knowledge through online courses and bespoke services.

MemberVault Home Page

MemberVault in simplest terms, is a Course Platform. But it is actually far more than that, it's a home for your online business, as they state on their home page, seen above.

And MemberVault is developing all the time, keep reading to discover the upcoming extras that are launching late 2021.

MemberVault is Perfect for Start-Ups

MemberVault-Certified-Partner-Badge-Full-Color-600px

MemberVault became a firm favourite of mine in 2019, when I moved away from using WishList Member and Thrive Apprentice, as that option did not provide the customer service experience I was looking for with easy build in nurturing of clients as they progressed through my programs. 

I rejected the super expensive Kajabi, and less flexible options of Thinktific and Teachable among others. After a lot of research and having a great experience as a client within a course hosted on MemberVault, I decided this was the platform that would grow with my business. 

I became a MemberVault Certified Partner in 2020, having realised that this was the best option for many of my clients  too, so they could follow my lead and start selling their own online courses and providing a great experience for their clients too.

MemberVault is Your Service Hub

Having all your services and free resources in one easy to navigate place makes both your and your client's life so much easier. In MemberVault world this is referred to as your "Binge and Buy Marketplace". Why? Because this is exactly what happens. 

No need for for complex funnels and limiting who sees what and when. Respect your clients and let them decide which of your courses is right for them. Placing free resources in the mix with paid offers let's your customers see the full portfolio of choice and investigate every option to make informed decisions. 

MemberVault hosted Service Hub for SusannaReay.Com

MemberVault White Label Branding

Your Brand is an integral part of the customer experience, as such whenever people engage with your work, wherever they are online, you want to be able to use your colours and fonts to make each space yours. 

Right now you are reading this blog on my main WordPress hosted website, but across at https://memberzone.susannareay.com/ you will see how I have white labelled my MemberVault hosted programs and resources, in perfect sync to this website (screenshot above).

With the paid plans, you can host everything on your website subdomain too, like I do, keeping everything on brand and a smooth experience for your people.

MemberVault Blogs

The MemberVault team has been deep in development over 2021 and soon to be released are stand alone pages that can host blogs with SEO optimisation. Blogs are an important part of your organic content marketing, to bring new clients into your world.  This is the main reason why many people have both a WordPress website and their courses on MemberVault currently, so once the new blog pages roll out, you really can create your entire online business home through MemberVault. 

There are other exciting upgrades coming as well, like an improved sales page designer, so my advice is to hop on board now and start selling your online course in just few hours - it's that simple to set up!

MemberVault Support is Exceptional

But, not everyone instantly gets how to set things up... so the MV team has you covered in a few ways. Firstly there is the super active and very friendly 'MV Collab Community' on Facebook where the owners Mike and Erin Kelly hang out in person as well as their support team.

Do first check out the extensive Knowledge Base, which is accessible on the admin side via the green question mark, and is full of how-to articles and videos that can get you started on your MV journey.

If you need a real person to support you, then the MV team answer email enquiries promptly through their amazing customer service team that are located across the globe to cover all time zones. Trust me, you will get to know all their names as this is not a company that believes in faceless support. Once you are a paying user, you have access to weekly live calls to ask your questions right there and then. 

I don't know any other platform that offers this level of customer support which is essential when juggling everything else in your business!

What tool(s) does MemberVault replace?

To quote MemberVault:

"All you need is an email service — then add us in to support you in growing your list, engaging your people and creating low-pressure buying experiences, from day 1. You can use MV as an (almost) all-in-one system. Replacing your website, landing page tools, shopping cart service and so forth — and just keeping your email service. Or pair MV with your website, shopping cart service like SamCart or ThriveCart, or your funnel building tool like ClickFunnels. You can create the perfect blend for you and your business!"

In other words, you can keep as simple as you need or integrate with your existing set-up. The bare minimum being the need to use an email service so you can communicate with your clients in their inbox, starting with the initial welcome email that will include their login details. 

MemberVault Integrations Are Vast

One of the best reasons to use MemberVault is that it can integrate with your favourite tools that you already have set up, no need for mass migrations (unless of course it's jumping ship from other course platforms!).

Email Client Systems integrate well; I personally use Active Campaign for it's deep integration possibilities with MemberVault. But MailerLite is a strong second for those needing simpler systems. And of course you can always migrate email clients at any time without disrupting your courses. 

If you do a lot of video training, you will need to host your videos externally, and VimeoPro is the host of choice for many as it provides very secure features, no ads and customisations on all playback features. (Sign up to VIMEO PRO with my affiliate link and save 25% on the annual Pro Membership).

If you host a Podcast on Hello Audio Podcast, you can run private podcast feeds directly inside of your MemberVault products giving clients an immersive audio experience on top of video training or worksheets. 

MemberVault Uses Gamification

Keeping your clients engaged and moving through your courses is one of the biggest challenges for online course creators, and this is where MemberVault steps up through their use of "EP's" or Engagement Points. Every time a user engages with the content, points are awarded. And then as the host, you can decide how to reward this engagement, whether by opening up secret bonus content, sending emails celebrating successes or awarding badges.

There is a great celebration tool that throws confetti over the screen when clients reach key milestones in the programs, that even as the admin can get quite addictive to see!

MemberVault Analytics 

A beautiful bonus to the binge and buy marketplace, is that MemberVault tracks your users actions and provides easy to read reports on who is checking out what on your dashboard. This lets you know which products are attracting attention the most, and allows you to follow up directly with those specific people. No more mass mailing needed, just specific emails following up on genuine interest. 

MemberVault Analytics Screenshot

MemberVault Affiliate Center

If you have super-fans, or strategic alliance partners who recommend your services,  then as part of all packages, MemberVault offers simple affiliate links to track these, so you can reward your partners in the way you feel is best. This is fully customisable from one off fees to percentages of sale or something else... make the rewards fit your company's values. 

If you need more complex affiliate hubs, or payment carts, then integrating with specialist payment cart software such as Thirivecart is super easy.

MemberVault Pricing 2021

MemberVault offers an amazing "forever free" start-up package that lets you set up and sell through the platform your first 3 products. This allows you to start earning before having to pay any monthly subscription fees.

And when you do... like many in the MV Collab Community, you will be celebrating as that means you are selling something others want. 

Subscription packages, at time of writing, start at just $19 per month - a mere fraction of the price of many competitors in the field and you get more bang for your buck too. 

MemberVault Pricing at September 2021

MemberVault Pricing at September 2021

Affiliate Disclaimer

Some of the links on this page (and elsewhere on this site) are affiliate links. You should be aware that if you purchase through them, I might earn a commission, or be compensated in some way. However, please note that these are resources, tools, etc., that I’ve either used in the past, continue to use; or come from helpful companies and individuals that I know and trust… That’s why I'm listing them here for you! If you click on any of ’em, thank you!

Written by Susanna Reay
September 24, 2021

About SUSANNA

Susanna Reay is an online business specialist, and brings her 25+ years experience of working online into packaging high value offers and courses to achieve the success her introvert business owners dream of. The Introvert Way is her unique framework that ensures that business growth doesn't equal business burnout. We have to align our business with our natural tendencies until you reach the stage where you build a team to support the many functions needed to go to the next level.

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